Legal

Privacy Policy

Last updated: 03 June 2026

1. Information We Collect

When you use JodiCore, we collect information you provide directly (such as account registration details, form submissions, and support requests) and information collected automatically (such as IP address, browser type, device information, and usage patterns).

2. How We Use Your Information

We use the information we collect to: provide and maintain the JodiCore platform; send transactional and operational emails; respond to enquiries and support requests; improve platform performance; comply with legal obligations; and prevent fraud and abuse.

3. Email Communications

We may send you service-related emails from noreply@jodicore.com including onboarding messages, billing notifications, and system alerts. These communications are necessary for the operation of the service. You may also receive marketing communications from hello@jodicore.com which you can opt out of at any time.

4. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share data with service providers who assist in platform delivery (such as hosting, payment processing, and email delivery) under strict data processing agreements.

5. Data Storage & Security

Your data is stored on encrypted servers with AES-256 encryption at rest and TLS 1.3 in transit. We maintain access logs, role-based access controls, and regular security audits. See our Security Policy for full details.

6. Data Retention

We retain your data for as long as your account is active or as required by applicable law. Upon account termination, data is securely deleted within 90 days unless legal retention requirements apply.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, export, or delete your personal data. To exercise these rights, contact us at privacy@jodicore.com.

8. Cookies

We use essential cookies for authentication and session management, and analytics cookies (with your consent) to understand platform usage. You can manage cookie preferences in your browser settings.

9. Contact

For privacy-related enquiries: privacy@jodicore.com • JodiCore, Autonomous Enterprise Cloud.